A huge, well-established organisation with a solid national presence and decades of history behind it. They operate at reliable scale, backed by a large global network, and are known for being a stable, secure employer that invest in their people. A great opportunity to join a business with real longevity and room to grow.
About the Role
A outstanding opportunity has opened for an experienced Credit officer or Senior credit controller (Assets Specialist) to join a well-established organisation's recoveries function. Sitting within a small, focused team, you'll manage a portfolio of complex, higher-risk accounts and negotiate structured recovery outcomes directly with customers.
What You'll Be Doing
Managing a portfolio of complex, aged, or higher-risk accounts
Negotiating payment plans and recovery arrangements
Handling difficult conversations professionally, balancing firmness with fairness
Assessing each account on its individual merits rather than a one-size-fits-all approach
Working closely with the Recoveries Manager and wider specialist team
About You
Experience in credit control, collections, or recoveries within a complex or high-stakes environment
Confident, firm negotiator who can also read nuance and context
Comfortable managing difficult or sensitive conversations
Background in banking, insurance, aged care, or similar sectors highly regarded
A team player who thrives in a small, close-knit specialist function
What's On Offer
$90-110k Inclusive of Super
3 days in the office and 2 days WFH
Melbourne based role
Close to Train station
J-18808-Ljbffr