ALK Property Maintenance Pty Ltd is a leading provider of property maintenance services in the Horsham region. With a solid focus on customer satisfaction, we have built a reputation for delivering high-quality work and reliable service. Our team of dedicated specialists takes pride in their work and are passionate about contributing to the success of our business.
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What You'll Be Doing
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Answer inbound customer calls and emails with professionalism and warmth
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Scheduling jobs and handling compliance paperwork
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Communicate job details clearly to both customers and technicians
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Manage and update bookings, notes, and workflows in our job system
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Be the key point of contact and ensure our service runs like clockwork
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Who We're Looking For
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Experience inadmin, scheduling, coordination or service-based customer support
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Calm under pressure, able to prioritise a busy day and solve problems quickly
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Confident phone manner
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Comfortable using computers and learning current systems
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Can pick up systems and routines quickly, and suggest improvements when needed
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Works well with tradespeople and customers alike
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Experience in a similar industry and knowledge of "Simpro" is a bonus, but not essential
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J-18808-Ljbffr
📌 Customer Service & Scheduling Coordinator Horsham (Australia)
🏢 ALK Property Maintenance
📍 Australia
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