Independent Living Specialists (ILS)
is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.
The Opportunity:
We are seeking an experienced
Branch Manager
to lead our
Benalla Branch.
You will manage all aspects of the branch, from retail and warehouse operations to people and product management. This is a hands‐on role for a customer-focused, self‐motivated leader with a strong retail background who is excited to apply their skills in the Allied Health sector.
Your "Current" Day to Day:
Lead and inspire your team to achieve sales and operational targets.
Open and close the showroom, balance transactions, and manage orders and hire contracts.
Engage with customers, providing expert advice across our range of assistive technology and home care products.
Drive business growth by seeking new clients, contracts, and marketing opportunities.
Maintain stock levels, ensure process efficiency, and implement continuous improvement initiatives.
Represent ILS in the local community,



building strong relationships with customers and local businesses
About You:
Proven Leadership:
You have a history of building and leading effective teams, creating an engaging and inclusive work environment.
Sales & Operations Expertise:
You bring experience in driving revenue growth, managing budgets, and optimising operational processes.
Customer-Centric Mindset:
You're passionate about delivering exceptional customer experiences and understand the value of assistive technology in improving lives.
Relationship Builder:
You're skilled at establishing and nurturing partnerships with stakeholders across various levels.
Results-Driven:
You're focused on achieving results and have a strategic approach to problem-solving and growth.
What's In It For You:
Competitive salary package
Inclusion in the ILS Incentive Scheme
Employee benefits and rewards
Professional and supportive team environment
Ongoing extensive training and coaching
Birthday leave day
ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia. This role will require you to hold a NDIS Worker Screening Check.
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📌 Branch / Showroom Manager (Victoria)
🏢 Independent Living Specialists
📍 Victoria