21 Aug
|
Stamford Grand Adelaide
|
South Australia
21 Aug
Stamford Grand Adelaide
South Australia
Job Description
Stamford Grand Adelaide is seeking an energetic, passionate and commercially driven Venue Manager to lead the iconic Grand Bar.
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This is an exciting chance for an experienced bar professional who thrives in a fast paced environment and has a genuine passion for premium beverage service, cocktails, entertainment, team leadership and creating exceptional guest experiences.
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If you enjoy leading vibrant venues, driving revenue through innovative promotions and delivering memorable nights for your guests, we'd love to hear from you.
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About Stamford Hotels And Resorts
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Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly **** rooms and over **** employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally, and is involved in the development of high end luxury residential units in Australia.
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At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.
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About The Role
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Reporting to the F&B; Manager, you will take ownership of the day to day operation of Grand Bar, one of Glenelg's premier hotel bars.
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This role is heavily focused on creating an energetic venue atmosphere while delivering exceptional beverage service, driving sales and maximising profitability. You will lead a passionate team of supervisors and F&B; attendants, ensuring every guest receives an outstanding experience whether they're joining us for after work drinks, cocktails, live entertainment, sporting events or casual dining.
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You will be responsible for leading bar operations, developing beverage initiatives, driving promotions and events,
maintaining exceptional service standards and ensuring the venue consistently exceeds financial and guest satisfaction targets.
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As a hands on leader, you'll spend the majority of your time on the floor supporting your team, engaging with guests and creating an exciting and welcoming venue culture.
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Working closely with the Head Chef, Sales & Marketing, Front Office and wider F&B; team, you will continually identify opportunities to grow revenue, increase patronage and position Grand Bar as one of Adelaide's leading hotel bars.
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Key Responsibilities
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Venue Leadership
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Lead and inspire a high performing bar team through coaching, mentoring and development.
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Create a fun, energetic and customer-focused team culture.
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Recruit, onboard and develop future hospitality leaders.
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Lead by example through exceptional guest engagement and service.
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Bar Operations
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Oversee the daily operation of Grand Bar.
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Ensure premium beverage and cocktail service standards are consistently delivered.
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Maintain exceptional venue presentation and atmosphere.
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Manage opening, closing and cash handling procedures.
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Oversee beverage quality, stock rotation and cellar management.
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Drive cocktail standards and beverage innovation.
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Commercial Performance
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Maximise beverage sales and venue profitability.
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Develop promotions, activations, themed events and entertainment offerings.
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Analyse venue performance and identify revenue opportunities.
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Manage labour costs through effective rostering.
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Monitor beverage cost percentages and minimise wastage.
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Assist with budgeting, forecasting and financial reporting.
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Guest Experience
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Create memorable guest experiences that encourage repeat visitation.
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Build relationships with regular guests and VIP clientele.
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Professionally resolve guest concerns.
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Continuously seek opportunities to improve service standards.
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Compliance
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Ensure compliance with RSA legislation, liquor licensing requirements, food safety standards and Workplace Health & Safety legislation.
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Maintain accurate venue documentation and compliance records.
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Ensure all staff operate in accordance with Stamford policies and procedures.
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About You
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You are an experienced hospitality leader who genuinely enjoys running busy bars and creating vibrant guest experiences.
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You have strong commercial awareness, love coaching teams and understand how to build a venue that guests want to return to.
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You Will Bring
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Minimum 3-5 years' experience managing a premium bar, hotel bar, pub or high volume hospitality venue.
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Strong knowledge of premium beverages, wines, spirits, cocktails and bar operations.
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Experience managing busy beverage-focused venues.
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Proven ability to lead and motivate hospitality teams.
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Strong financial acumen including labour management, beverage cost control and revenue generation.
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Excellent guest engagement and conflict resolution skills.
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Experience planning promotions, entertainment or special events is highly regarded.
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Current Responsible Service of Alcohol (RSA).
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Knowledge of liquor licensing legislation.
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Excellent communication and leadership skills.
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Ability to work evenings, weekends and public holidays.
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Full Australian working rights.
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Hotel experience will be highly regarded but is not essential.
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Benefits & Perks
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Discounted meals and non-alcoholic beverages
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Supplied meals during allocated rostered shifts
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Complimentary dry cleaning allowance
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Career growth opportunities
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Complimentary onsite car parking
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No recruitment agencies please.
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Stamford Hotels and Resorts is an equal prospect employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.
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📌 Venue Manager - Grand Bar (South Australia)
🏢 Stamford Grand Adelaide
📍 South Australia