Participant Support Officer - Joondalup WA
We are expanding our team and would love you to join us!
In this role you will play a key part in the learning experiences of our students and be part of the successful delivery of the Skills for Education and Employment (SEE) program.
Support referrals and their transition into the Program
Conduct Support sessions and assist students to meet their goals
Identify challenges such as transport, childcare, housing, or mental
health, and connect students to relevant services
The Opportunity:
Be part of a like minded team in a National RTO
Showcase your exceptional customer service skills
Conduct sessions to establish goals and provide support
Build trust and rapport with students attending the program, helping them to stay engaged and reach their education goals
Helping to change lives
About you:
Ability to work with diverse participants
Be a driven, supportive and community minded person who can work with learners, and in some regions, non-English speakers
Desire to support students in building future opportunities for themselves through learning
Customer centric people person
Excellent administration skills to manage student records
More than just a salary!
"Purple Perks" Discounts from a large number of well-known retail /travel and adventure companies for MAX Staff




Prospect to grow and develop through training and leadership support
Move from 4 weeks to 5 weeks annual leave after 3 years service
Cash out or purchase annual leave to suit your needs
Access to long service leave after 5 years' service
Gender neutral paid parental leave of 12 weeks
Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
Extensive leave provisions including domestic, community service and study leave
Education assistance and study leave.
Be part of the team at MAX and support people on their learning journey.
What sort of organisation are we?
We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.
At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team.
We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.
We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.
Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.
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📌 Participant Support Officer (Western Australia)
🏢 AKG Australia
📍 Western Australia