Auto & General (A&G;) seeks an experienced Partner Operations Improvement Manager to serve as the operational translator between White Label Partners and the A&G; ecosystem.
This 18-month secondment will drive partner-driven changes and embed them into the Qantas Sales and A&G; contact centres while enhancing CX and efficiency.
You will lead change governance, engagement, and process optimisation, collaborating with multiple stakeholders to deliver measurable improvements in partner experiences and
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📌 Partner Operations Improvement Lead (18-Month Secondment) (Brisbane)
🏢 Auto
📍 Brisbane