Service Experience Duty Manager: Elevate Guest Journeys Victoria (Australia)

Service Experience Duty Manager: Elevate Guest Journeys Victoria (Australia)

22 Aug
|
The Ritz-Carlton
|
Australia

22 Aug

The Ritz-Carlton

Australia

Job Description

The Ritz-Carlton Melbourne is seeking a Service Experience Duty Manager who leads the Service Experience Command Centre, guiding a team to deliver personalised, seamless guest interactions across all departments.

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As a hands-on leader, you will drive excellence, coach staff, and champion guest satisfaction. This role emphasizes proactive service, operational collaboration, and upholding The Ritz-Carlton Gold Standards to inspire loyalty and repeat visits.
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📌 Service Experience Duty Manager: Elevate Guest Journeys Victoria (Australia)
🏢 The Ritz-Carlton
📍 Australia

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