Job Description
Retail Sales Assistant – AU Brisbane (QLD)
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Full‐time role located in AU Brisbane (QLD). Store training provided.
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Responsibilities
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Be the first point of contact for recent and existing clients, both in‐store and over the phone.
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Conduct diagnostic evaluations and titration studies for sleep‐disordered breathing.
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Collaborate with physicians to develop personalized treatment plans.
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Educate customers and families on sleep disorders and therapy options.
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Fit and recommend CPAP masks and equipment tailored to individual needs.
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Provide setup, training, and ongoing support for CPAP therapy.
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Follow up with customers to ensure therapy compliance and satisfaction.
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Promote and upsell products and services based on customer needs.
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Maintain a clean, organized clinic and retail space.
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Handle payments, manage banking procedures, and oversee stock levels.
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Requirements
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Experience in retail or customer service (healthcare experience a plus).




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Excellent communication and active listening skills.
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Calm, compassionate, and solution‐oriented under pressure.
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Ability to work collaboratively with healthcare professionals.
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Reliable, honest, and committed to delivering outstanding care.
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Willingness to learn—full training provided!
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Benefits
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Discounted employee stock purchase plan.
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Competitive salary with superannuation and bonus opportunities.
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Generous leave entitlements, including paid parental and volunteer leave.
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Insurance coverage for life, disability, and income protection.
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Health and wellness support, including counselling, private health discounts, and flu vaccinations.
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Financial planning resources and seminars.
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Product discounts, educational assistance, and novated car leasing.
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📌 Retail Sales Assistant (Full-Time), Au Brisbane (Qld)
🏢 Resmed
📍 Queensland