Job Description
Employment Type Permanent Closing Date 9 Sept *******:59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
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Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
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Job Description Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we're more than just a leading telecommunications company—we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the chance to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
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Opportunities available across these locations: Ipswich Redbank Springfield
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What You'll Be Doing:
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Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
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Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
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Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
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Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
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Salary and Benefits:
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Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
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Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
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Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
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Flexibility: We offer flexible working hours and a supportive approach to parental leave - do it your way!
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Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
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Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
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Is It You We're Looking For?
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Great Communication Skills: You're a natural at connecting with people and making their day better.
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Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
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Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
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Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
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Resilience and Positivity: You have a can-do attitude, even when things get busy.
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Customer-Facing Experience: Previous experience is a plus but not required - bring your enthusiasm and we'll teach you the rest!
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Join Us at Telstra: When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion.
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We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive.
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We can't wait to see what you'll bring to our team! We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General's Office to the Australian icon we are today, the heart of Telstra has never changed.
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We've always been committed to being a great place to work as we make the world a better place too. Working at Telstra, we all have a why. Whether it's endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we're motivated to be our best here.
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Our people find purpose and pride in being part of Telstra, because we support the things that matter most.
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We are committed to making it easy for everyone to apply.
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If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox.
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In a business as big and diverse as ours, there's a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore. > Explore our teams

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📌 Telstra Retail: Customer Service & Sales Consultant (Expression Of Interest) (Queensland)
🏢 Telstra Corporation
📍 Queensland