Job Description
The Australian Prostate Centre (APC) is a dedicated medical facility located in Melbourne's medical precinct. As a not-for-profit organisation, our focus is on providing top-quality care for prostate cancer, urological conditions, and men's health.
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Our North Melbourne clinic brings treatment, research, education, and patient support together under one roof. Learn more about our work at
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About the Role
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We are looking for a reliable, compassionate, and organised Medical Receptionist to join our front-of-house team.
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APC is a busy clinic supporting urologists, radiation oncologists, medical oncologists, endocrinologists, nurses, and allied health staff. As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment while keeping daily clinic operations running smoothly.
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Key Responsibilities
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Welcoming patients on arrival and handling phone enquiries warmly and efficiently.
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Managing appointment schedules, processing patient payments, and submitting Medicare claims.
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Preparing patient quotes and maintaining accurate electronic records and scanning.
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Assisting our doctors and clinical team with day-to-day administrative support.
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Communicating effectively with referring GPs and specialist rooms.
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Assisting with general admin tasks as directed by the clinic management team.
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Maintaining strict privacy and confidentiality standards for all patient records.
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Working knowledge of Medicare billing.
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A genuine interest in supporting patients through their healthcare journeys.
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What We Are Looking For
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Medical Admin Experience: Previous experience working in a specialist clinic or allied health practice.
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Organisational Skills: The ability to stay calm and structured when front-desk demands build up.
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Tech Capabilities: Comfortable using medical software and computer systems with strong attention to detail.
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Patient-Centred Communication: A warm, empathetic, and professional phone and face-to-face manner.
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Work Ethic & Confidentiality: Reliable, punctual, and committed to patient privacy.
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Team Attitude: Willing to help out where needed and work well alongside colleagues and clinical staff.
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What We Offer
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Competitive Salary:Access to salary packaging benefits to increase your take-home pay.
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Convenient Location:Close to public transport options in the North Melbourne medical precinct.
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Professional Environment:Work alongside leading specialists in a supportive clinical workplace.
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Positive Team Culture:A supportive, inclusive environment focused on staff well-being.
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Enquiries: Contact Olivia O'Carroll, Practice Manager, at ************** or via email at
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Closing Date: 24th August **** (seeking early September start).
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Please note: Only shortlisted candidates will be contacted.
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📌 Medical Receptionist (Victoria)
🏢 Australian Prostate Centre
📍 Victoria