Job Description

MSS Security is looking for a Rostering Coordinator (also known as Service Delivery Coordinators at MSS) where you will support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, as well as provide excellent customer service to all stakeholders. Please note that this is a Day time chance with rostered shifts as below, with work across weekdays and weekends.

n

Training Week - 8am- 4pm

n

Week 1 - 05:30am to 1.30pm OR 6am to 2pm (based on portfolio)

n

Week 2 - 10am to 6pm

n

What does the role involve?

n

n
Work as part of a team
n
Proven ability to cope under pressure
n
Think on your feet
n
Valuable knowledge and use of Microsoft applications
n
Desirable - Background in administration/Call Centre/Rostering or similar.
n

n

About you

n





You are task driven and a self-motivated professional who is comfortable to handle service delivery under pressure and within time constraints.

n

We need

n

n
Demonstrated experience in rostering, administration, or contact centre
n
Highly developed communication and interpersonal skills
n
Qualified phone manner
n
Full Australian Working Rights
n
Willing to undergo a National Police Check
n
Willing to work from our Parramatta office for the first few weeks for training
n
Australian citizens as some of our clients are government clients
n
J-18808-Ljbffr

📌 Rostering Coordinators Day Shifts New South Wales
🏢 Mss Security
📍 New South Wales