Job Description
Warehouse, Transport & Customer Service Assistant
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Johnstons Transport Industries – Smithfield NSW
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Warehouse, Transport & Customer Service Assistant - Team Lead
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Johnston's is a Family Owned & Operated company based in multiple Sydney locations. With a proud history and loyal customer base stretching over 125+ years - est ****.
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As an operating entity we provide container transport & port logistics services, general freight alongside a multitude of project and construction materials, unpacking/packing and depot services. Further, specializing in compact heavy machinery lifts, factory relocation, warehousing, and distribution services.
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Due to growth, we require an enthusiastic Warehouse and or Transport Professional with Customer Service experience to work at our Smithfield location in a Full Time Permanent role.
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You will be responsible for;
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Data Entry and recording job details - a key eye for detail is a must!
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Answering client queries and orders; from calls, emails and liaising with client visits onsite.
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Coordinating order fulfillments ensuring pre-order stock picking in readiness for client schedules
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Ensuring prompt and clear service updates provided to clients & operations on all delivery requirements; For example; a new job, late delivery and order changes.
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Assisting with efficient warehouse & dispatch activities; from documenting, recording the receiving, picking & unpacking plus inventory management
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Seeing order through from order receipt, process, verify, liaise, dispatch to invoice.
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Support Warehouse Manager with key admin & operational tasks working closely with the transport team to ensure tasks completed with high level of communicaiotn and focus on service levels.
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Assisting with the organisaiton of team members for task completion.
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Bridging the gap between warehouse, transport operationswhilst ensuring client requirements are met & completed day to day.
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As a committed team member, you will have regular contact with our suppliers and customers, so a robust customer 'Service First' focus with a positive, professional attitude is of upmost importance. The role is supporting the Warehouse Manager and Transport operations team with linking the coordination between the warehouse logistics for incoming/outgoing goods and general running of warehouse operations on a day-to-day basis.
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Key requirements adding value:
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Warehouse and Logistics experience, in a Team Leader or Customer Service capacity
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A strong eye for detail is a must, cross-checking to ensure correct data in/output
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Ability to work autonomously and work as part of a team
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Confident self-starter, strong work ethic with strong engaging communication
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Honesty, adaptability and flexibility is key as logistics has many varied obstacles
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Multitasking and time management are equally important, as you will have to deal with multiple issues at any one time.
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Robust planning, organizational and analysis skills
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Mid-level computer skills - Microsoft Office and internal TMS
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On the job training will be provided with oppurtunity to advance, subject to output and performance
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Exprerience in Port Logistics, Warehousing or General Freight preferred but all not essential
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This isgreat opportunity to work for an industry leading organization with excellent opportunities for career
advancement.Remuneration
based on experience and skill set. This is a great position to push forward within logistics industry.
#J-*****-Ljbffr

📌 Warehouse, Transport & Customer Service Assistant (New South Wales)
🏢 Johnstons Transport Industries
📍 New South Wales