1d ago , from Ventia Services Group Limited
Step into a pivotal role at our Ventia Operations Centre in Parramatta as a Dispatch Operator.
You'll be at the heart of operations making informed decisions to deploy resources effectively and keep everything running smoothly, even when priorities compete.
This is your opportunity to Find Your Further with Ventia in a dynamic, high impact workplace.
We have two full time permanent roles available, working Monday to Friday across the following shifts, with occasional optional overtime and weekend work available:
8am – 4pm or 9am – 5pm
3pm – 11pm
Why Join Us?
Transparent career pathways: We promote from within and invest in your long-term growth, offering mentoring and development to help you progress
Supportive, high-performing team: Join a driven team that values fresh ideas and is committed to continuous improvement
Supportive team culture that celebrates success, recognises achievements, and enjoys working together in a positive and engaging environment
Variety of benefits: Access paid parental leave, Fitness Passport membership, and exclusive discounts across private healthcare, travel, retail, and more
About the Role
Play a key role in coordinating and delivering operational outcomes through effective dispatch and communication.
You'll be required to:
Dispatch work orders and ensure high priority jobs are allocated within required timeframes
Manage multiple contracts, balancing competing priorities and tasks




Coordinate with subcontractors and site supervisors to resolve scheduling and access issues
Action and resolve tickets including overdue work orders, reallocations and cancellations
Deliver a positive customer experience while achieving KPIs and maintaining accurate system records
About You
Strong communication skills with the ability to handle challenging conversations confidently
Comfortable multitasking across systems while managing competing priorities
Tech savvy with experience maintaining accurate data and using multiple platforms
Proven ability to meet KPIs, maintain attendance, and deliver consistent performance
About VentiaAs a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand.
With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.
Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another.
We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities.
We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.
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📌 Dispatch Operator (Sydney)
🏢 Ventia
📍 Sydney