Administration & Customer Service Officer

Public Sector People is working with a local government department to recruit multiple Business Support & Customer Service Officers for an initial 3-month temporary assignment. These roles offer an excellent prospect to contribute to local government operations in a high-performing, community-focused environment.

About the Role

You’ll be providing administrative and business support across various council teams, helping ensure smooth service delivery and internal coordination. Duties include managing correspondence, customer service (inbound/outbound calls) processing applications, data entry, record keeping, and assisting with financial transactions, all while navigating multiple internal systems confidently.

Key Details
Location: Logan Region
Rate: $36.00 - 39.00 per hour + Super
Hours: Full-time, 38 hours per week
Roster: Monday to Friday, between 8:00am and 5:00pm

Key Responsibilities




Provide high-quality administrative support across internal teams
Respond to enquiries via phone, email, and internal systems
Prepare and process documentation, applications, and approvals
Maintain accurate records and manage internal databases
Support financial and procurement processes as required
Contribute to continuous improvement and uphold council service standards

About You
Prior government experience (local, state or federal) is highly regarded but not essential
Robust admin background with the ability to handle high workloads accurately
Confident using a range of systems and learning recent platforms quickly
Strong communication and stakeholder engagement skills
Highly organised with excellent attention to detail
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📌 Administration & Customer Service Officer Brisbane City
🏢 Public Sector People
📍 Brisbane