Job Description
Lifeline Direct is seeking a Workforce Management Analyst to optimise staffing for its clinical and helpline services in Australia.
You will forecast demand, build rosters, monitor real-time activity, and collaborate with Service Delivery leaders to meet service levels.
You will translate data into actionable workforce decisions, drive continuous improvement, and support rostering, reporting and analytics within a busy not-for-profit health workplace.
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📌 Workforce Management Analyst - 24/7 Operations (Victoria)
🏢 Lifeline Direct
📍 Victoria
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