Public Sector People is working with a Local Government Department to recruit multiple Administration & Customer Service Officers for temporary assignments across various Council locations.

These opportunities are suited to experienced administration and customer service professionals who are confident working in busy environments, managing competing priorities and providing a high standard of service to both internal and external customers.

About the Role

You’ll provide administration, business support and customer service across various Council teams, helping ensure smooth day-to-day operations and effective service delivery.

Duties may include managing correspondence, responding to customer enquiries, processing applications and documentation, data entry, record keeping and assisting with financial and administrative transactions. You’ll need to be comfortable navigating multiple systems and picking up current processes quickly.

Key Details
Location: Various Sunshine Coast office locations
Rate: $36.00–$39.00 per hour + Super
Hours: Full time, 38 hours per week
Roster: Monday to Friday, between 8:00am and 5:00pm
Contract: Temporary assignments with potential for extension





Key Responsibilities
Provide high-quality administration and business support across Council teams
Respond to enquiries via phone, email and internal systems
Deliver professional customer service to internal and external stakeholders
Prepare and process documentation, applications and approvals
Maintain accurate records and update internal databases
Assist with financial, procurement and transactional processes as required
Manage competing priorities while maintaining accuracy and attention to detail
Contribute to continuous improvement and uphold Council service standards

About You
Previous government experience, particularly within local government, is highly regarded but not essential
Strong administration and/or customer service experience
Comfortable managing a high volume of work accurately
Confident using multiple systems and learning recent platforms quickly
Strong written and verbal communication skills
Skilled and confident dealing with a range of customers and stakeholders
Highly organised with strong attention to detail
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📌 Administration Officer Sunshine Coast Regional (Australia)
🏢 Public Sector People
📍 Australia