Job Description
MAYDAY Recruitment is currently seeking an experienced Senior Workers Compensation Claims Consultant to join a leading personal injury and claims management insurerbased in Perth.
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This is an exciting opportunity to join a purpose-driven team that supports injured workers throughout their recovery journey. You will play a key role in managing complex claims, driving positive outcomes and supporting individuals to successfully return to work.
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The Opportunity
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As a Senior Workers Compensation Claims Consultant, you will be responsible for managing end-to-end workers compensation claims within a self-insured environment. Working as a senior member of the team, you will provide technical expertise, support escalations and contribute to continuous improvement across the claims function.
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You will be passionate about delivering customer-focused outcomes while balancing legislative requirements, claim strategy and cost management.
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Key Responsibilities
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Manage a portfolio of complex workers compensation claims from lodgement through to resolution
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Develop and implement proactive claims strategies to achieve optimal outcomes and minimise claim costs
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Assess liability, entitlements, payments and recovery opportunities in line with legislation and policy requirements
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Collaborate with injured workers, employers, medical professionals, rehabilitation providers and internal stakeholders
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Manage rehabilitation and return-to-work plans to support successful recovery outcomes
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Provide coaching,



guidance and support to team members as a senior member of the claims function
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About You
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You will be an experienced Workers Compensation skilled with a strong understanding of claims management and a genuine passion for supporting people through their recovery journey.
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You will bring:
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Demonstrated experience managing end-to-end workers compensation claims
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Strong knowledge of claims strategy, liability assessment and rehabilitation processes
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A customer-focused and empathetic approach
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Strong stakeholder engagement and communication skills
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Excellent attention to detail and the ability to manage competing priorities
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Experience within a self-insured environment (highly regarded)
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Why Join?
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This organisation offers the opportunity to build a rewarding career within a supportive and collaborative environment where your work has a meaningful impact.
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Perks include:
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Permanent full time opportunity based in Perth
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Hybrid working flexibility to support work/life balance
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Collaborative and supportive team culture
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Career development and learning opportunities
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Health and wellbeing initiatives
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Employee discounts and rewards programs
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Access to employee assistance and support services
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Annual incentive opportunities and salary reviews
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Paid parental leave benefits
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If you are an experienced Workers Compensation professional looking for your next career move, we would love to hear from you.
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📌 Senior Case Manager - Workers Compensation (Perth)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Perth