Exciting opportunity for an enthusiastic and motivated Administration Officer who is ready to take on a new challenge.
Administration Officer
Job Type: Full time – Maternity Leave role 3-6 months with possibility to extend.
Are you an organised, people-focusedAdministration Officerwho thrives in a fast-paced workplace?
Join our team atClifton Views Aged Care HomeinFitzroy Northand play a vital role in supporting residents, families, visitors, and our leadership team.
As the first point of contact for many stakeholders, you will help create a welcoming and professional experience while ensuring the smooth day-to-day administration of our home.
This is a rewarding opportunity for someone who enjoys variety, values teamwork, and is passionate about delivering exceptional customer service
About the Role
Reporting to the General Manager, theAdministration Officerprovides high-quality administrative support to the leadership team and assists with resident admissions, staff administration, roster coordination, training administration, and front reception duties.
Key responsibilities include:
Welcoming residents, families, visitors, and contractors to the home
Managing reception, phone enquiries, mail, calendars, and appointments
Preparing meeting agendas, taking minutes, and coordinating communications
Assisting with resident admissions, discharges, and family enquiries
Supporting recruitment, staff onboarding, and employee records management
Assisting with roster coordination, payroll queries, and leave management
Coordinating staff training sessions and maintaining learning records
Preparing reports, audits, surveys, and newsletters
Maintaining accurate databases and administrative systems
Supporting quality, compliance,



and continuous improvement activities within the home
About You
To be successful in this role, you will demonstrate:
Previous experience in an administrative, reception, or office support role
Strong organisational skills with the ability to manage multiple priorities
Excellent written and verbal communication skills
A professional, friendly, and customer-focused approach
The ability to work independently while contributing positively to a team environment
High levels of professionalism, confidentiality, and attention to detail
A commitment to delivering outstanding service
Compliance Requirements
Relevant qualifications and/or experience in administration
NDIS Check (includes Police Clearance)
Australian Resident or Permanent Resident of Australia
What we offer
Access to the exclusive TLC Employee Shopping Portal with significant discounts
A comprehensive program of employee and wellbeing initiatives
Employee Assistance Program (EAP)
Discounted health insurance
Free gym membership
Novated leasing options
Why Join TLC?
Be part of a forward-thinking, award-winning healthcare organisation
Work in a supportive and inclusive team environment
Make a real difference in the lives of older Australians
Enjoy access to innovative wellbeing programs and experiences
We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation.
Our culture is based on a supportive team environment where people thrive and achieve their best professionally.
TLC Healthcare encourage all people of different backgrounds to apply.
As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment.
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📌 Administration Officer (Melbourne)
🏢 Tlc Aged Care
📍 Melbourne