Sla Performance & Service Delivery Lead Canberra (Australia)

Sla Performance & Service Delivery Lead Canberra (Australia)

22 Aug
|
Unisys
|
Australia

22 Aug

Unisys

Australia

Job Description

Unisys in Canberra is seeking a Service Management Analyst to own and drive the end-to-end Service Level Management process, ensuring SLAs are met and customer satisfaction is maintained. You will work with IT delivery teams and service partners to monitor performance and drive improvements.

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The role requires solid analytical skills, experience with ITSM tools such as ServiceNow, and the ability to communicate with end users and stakeholders.
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📌 Sla Performance & Service Delivery Lead Canberra (Australia)
🏢 Unisys
📍 Australia

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