Rocket Money is seeking a customer experience skilled to handle inbound calls and provide empathetic, solutions-focused support across phone, chat, and email channels.
You will develop processes to improve services, prioritize queues, and resolve unique issues while ensuring explicit, confident explanations of financial topics over the phone. Training and ongoing development are provided, with competitive pay and advantages.
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📌 Member Support & Workflow Specialist Fintech Kingston (Australia)
🏢 Truebill
📍 Australia
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