Job Description
General Sales Manager | Lead a flagship Mercedes-Benz dealership
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Patterson Cheney Cars and Trucks – Mulgrave VIC
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Mercedes-Benz Waverley is seeking an experienced, commercially driven, and inspirational General Sales Manager to lead one of the highest-performing luxury automotive dealerships in Australia.
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Joining Mercedes-Benz Waverley, Brighton, Berwick and Mornington means you'll join Australia's highest-volume and most-awarded Mercedes-Benz dealership group. Our dealerships have been recognised for industry-leading achievements for over a decade and continue to set the standard for luxury automotive retailing, customer experience, leadership, and performance across the Mercedes-Benz Australia network.
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This is a rare opportunity to take ownership of a flagship dealership that has helped shape our Mercedes-Benz Group into an industry leader and benchmark for excellence across Australia.
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Why Join Us?
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Lucrative remuneration package including base salary, uncapped commission, and company vehicle
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Lead one of Australia's most successful Mercedes-Benz dealerships
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Lead and develop a team of sales support managers responsible for more than 50 valued team members
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Join a dealership group renowned for performance, leadership, and exceptional customer experience
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Influence business strategy and drive ongoing growth across multiple revenue streams
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Work with some of the industry's most experienced automotive professionals
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Be part of a luxury brand synonymous with innovation, prestige, and excellence
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About the Opportunity
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This is far more than a traditional dealership leadership role.
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Reporting to an accomplished and highly respected Group General Manager, and supported by forward-thinking Dealer Principals,



you will have full responsibility for driving dealership performance across New Vehicle Sales, Pre-Owned Vehicle Sales, Central Star Pre-Owned Sales, Finance & Insurance, and Aftercare.
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Mercedes-Benz Waverley is a high-volume luxury dealership with a proud history of success and has played a pivotal role in helping our Mercedes-Benz Group become a recognised leader within both the automotive and luxury retail sectors. Your focus will be on maintaining this momentum while continuing to elevate performance, customer satisfaction, profitability, and team engagement.
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This role requires a strategic leader who can inspire high-performing teams, develop future leaders, build strong stakeholder relationships, and deliver exceptional commercial outcomes while maintaining the premium standards expected of the Mercedes-Benz brand.
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Key Responsibilities
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Lead and develop Sales, Finance & Insurance, and Aftercare departments
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Drive new and pre-owned vehicle sales performance and profitability
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Coach and mentor managers and emerging leaders
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Deliver an exceptional customer experience throughout the ownership journey
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Manage sales targets, forecasting, stock management, and business planning
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Maximise finance and aftercare performance while maintaining compliance standards
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Partner with executive leadership to identify growth opportunities and improve performance
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Build and maintain strong relationships with Mercedes-Benz Australia and key stakeholders
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Foster a culture of accountability, engagement, customer focus, and continuous improvement
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Ensure operational excellence across all sales-related functions
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About You
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To be successful, you will bring:
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Proven success in a senior automotive sales leadership role
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Experience working with a volume luxury brand
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Strong commercial and financial acumen
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Experience leading large, high-performing, multi-functional teams
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Exceptional leadership, coaching, and people development capabilities
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The ability to influence stakeholders and drive organisational performance
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A customer-first mindset aligned with premium brand expectations
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Strong strategic planning and execution skills
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A passion for delivering exceptional results and developing high-performing teams
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Mercedes-Benz Berwick, Brighton, Waverley and Mornington are part of Patterson Cheney Cars and Trucks, one of Australia's largest privately owned automotive groups. Serving customers since ****, we are committed to delivering outstanding customer service and currently employ approximately 1,000 team members. Our business represents multiple brands, including Mercedes-Benz, Toyota, Isuzu, and various truck brands.
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As an equal opportunity employer, we welcome qualified applicants of any gender, race, religion, or age who are eligible to work in Australia. We value our independent, family-owned business principles and promote a positive work setting.
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📌 General Sales Manager | Lead A Flagship Mercedes-Benz Dealership (Victoria)
🏢 Patterson Cheney Cars and Trucks
📍 Victoria