Returns Officer – Casual
Assess. Recover. Process.
Keep Stock Moving.
Not Your Average Warehouse Role
At 4WD Supacentre, home of Adventure Kings, we help everyday Aussies get adventure ready with great-value 4WD, camping and outdoor gear.
Behind the scenes, our warehouse teams play a critical role in keeping our operations running efficiently. We're looking for a hands-on
Casual Returns Officer
who has strong attention to detail, enjoys problem-solving and takes pride in getting things done properly.
This role is all about managing returned products from start to finish — assessing stock, processing returns, recovering usable products and parts, maintaining accurate inventory and ensuring damaged products are handled safely.
Why Our Crew Love It Here
Casual position with a growing national retailer
Exclusive Adventure Kings staff discounts
Hands-on and varied warehouse environment
Training provided for required Refrigerant Handling Licence
Work with a supportive and fast-paced warehouse team
Opportunities to develop your warehouse and inventory experience
Join one of Australia's fastest-growing 4WD and outdoor retailers
Your Mission
As a Returns Officer, you'll take ownership of returned products and make sure every item is accurately assessed, documented and processed.
You'll be responsible for:
Receiving, assessing and processing returned products
Recording serial numbers, batch information, photos, videos and test results where required
Managing Return-to-Sender (RTS) stock
Returning approved products to inventory and designated storage locations
Identifying products that can be recovered, repaired or used for spare parts
Stripping products to recover usable components where required
Managing spare-parts inventory and stock movements
Safely disposing of damaged or non-recoverable products
Completing cycle counts and maintaining stock accuracy
Managing returns and claims-related email enquiries
Escalating recurring product faults and quality concerns




Maintaining accurate system records, stock adjustments and documentation
Working with Warehouse, Product Quality, Supplier Claims and IT teams to resolve issues
Following all WHS, Chain of Responsibility and company safety requirements
What Does Success Look Like?
You'll play an important part in keeping our returns operation productive and accurate, with a focus on:
Processing an average of
75 mixed pallet return items per day
Maintaining high levels of processing and inventory accuracy
Maximising recovery of seconds, spare parts and recoverable stock
Supporting the reduction of warehouse write-offs
Maintaining
100% compliance with lithium battery safety and handling procedures
Completing returns reporting and stock adjustments within required timeframes
Identifying and escalating product quality issues quickly
Maintaining a safe, clean and organised work environment
You're Our Kind of Legend If...
You have warehouse, returns, inventory or stock-control experience
You're organised and have excellent attention to detail
You're comfortable using computers and warehouse management systems
You can work efficiently in a fast-paced warehouse environment
You're confident assessing products and following processes
You take ownership of your work and maintain accurate records
You understand the importance of workplace safety and safe manual handling
You're comfortable performing physical warehouse duties, including regular lifting, packing and moving of products
You enjoy problem-solving and identifying opportunities to improve processes
A valid
Refrigerant Handling Licence
is required for the role, with training provided.
Life at 4WD Supacentre
We're a business built on
loyalty, commitment and work ethic
. We value people who take ownership, work safely, support their team and are always looking for better ways to get the job done.
If you're looking for a hands-on warehouse role where accuracy, product knowledge and problem-solving matter, we'd love to hear from you.
#J-*****-Ljbffr

📌 Returns Officer (Queensland)
🏢 4wd Supacentre
📍 Queensland