National Transport and 3PL company seeking an experienced and proactive IT Manager to oversee our day-to-day IT operations, vendor relationships, and systems. This role is ideal for someone who enjoys being hands-on, while also contributing to the long-term improvement and direction of our systems and infrastructure.
Key responsibilities include:
Act as the primary point of contact for day-to-day IT operations, working closely with the managed services providers
Monitor and manage service delivery against SLAs, escalating and resolving issues where required
Provide hands-on support across Microsoft systems, users, infrastructure, warehouse management and transport management software when needed
Maintain relationships with key technology vendors and coordinate hardware and software procurement
Assist in maintaining and executing the IT roadmap in line with business requirements
Identify and implement practical improvements to systems, processes, and user experience




Maintain cybersecurity controls including user access, backups, and endpoint protection
Monitor system performance, risks, and vulnerabilities, and take proactive corrective action
Deliver and support system upgrades, implementations, and small-to-large IT projects
Experience and qualifications:
Hands-on experience supporting IT systems including Windows server, Windows desktops, Microsoft 365, Azure, infrastructure, and end users
Proven experience in an IT Manager, IT Lead, or senior systems administration role
Robust time management and organisational skills, with the ability to prioritise across multiple tasks and stakeholders
Excellent communication skills, with the ability to translate technical concepts for non-technical users
High level of ownership, with a proactive approach and pride in delivering quality outcomes
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📌 It Administrator (New South Wales)
🏢 seek.com.au
📍 New South Wales