Job Description
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Engage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverables
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Work collaboratively in a team of business analysts on system requirements, use-cases and solution design documents for B2C Services provisioning OSS Solution Lead
requirements/design
deliverables review and signoff process with customer
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Analyse customer's business processes and network topology
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Prepare gap analyses, citing differences in customer requirements and product functionality
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Perform product demonstrations as necessary to introduce the customer to the product
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Develop and support a collaborative relationship with the technical team and end users from the customer side
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Work closely with delivery team to ensure functional and non-functional completeness of the solution
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Decompose business requirements into set of use-cases and functional requirements
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Review and assess customer issues and change requests and screen them according to customer priorities, and applicable business approaches
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Assist with UAT process to improve user's experience
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Roles and Responsibilities
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Engage directly with customer business stakeholders to identify operational pain-points, advise on process/business rules optimization, provide industry best practices for respective process domains and take collected input to produce project deliverables
n
Work collaboratively in a team of business analysts on system requirements,



use-cases and solution design documents for B2C Services provisioning OSS Solution Lead
requirements/design
deliverables review and signoff process with customer
n
Analyse customer's business processes and network topology
n
Prepare gap analyses, citing differences in customer requirements and product functionality
n
Perform product demonstrations as necessary to introduce the customer to the product
n
Develop and support a collaborative relationship with the technical team and end users from the customer side
n
Work closely with delivery team to ensure functional and non-functional completeness of the solution
n
Decompose business requirements into set of use-cases and functional requirements
n
Review and assess customer issues and change requests and screen them according to customer priorities, and applicable business approaches
n
Assist with UAT process to improve user's experience
n
n
Experience, Skills and Qualification Required
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Minimum of 5 years of experience in implementation projects for the OSS in Telecommunications industry as Business Analyst
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Expertise in Telco carrier technologies and service provisioning
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Experience working with activation platforms
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Robust and solid background in one or more of telecom technologies – GPON, HFC, Ethernet, 5G, Microwave
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Practical experience in preparation of requirement specifications on technical and business levels in the domain of Network Resource Inventory and Network Rollout
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Presentation & meeting management skills
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knowledge of XML and SQL
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Solid knowledge of UML and practical experience in using object-oriented Unified Modelling Language (UML) software design tools (ex. Enterprise Architect, etc)
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📌 Product Modeler (New South Wales)
🏢 eTeam
📍 New South Wales