We have an exciting opportunity for a motivated and customer-focused Retail Sales Consultant to join our Fortitude Valley showroom.
Working closely with homeowners, renovators, interior designers, builders and trade customers, you'll help bring projects to life by providing expert advice and outstanding customer service. Every day is different as you guide customers through our extensive range of tiles, bathroomware, hard flooring and associated products.
Reporting to the Store Manager, your responsibilities will include:
Delivering exceptional customer service and creating memorable customer experiences
Building genuine relationships with customers to drive repeat business and referrals
Providing product recommendations and design solutions
Preparing quotes, processing sales orders and following up enquiries
Identifying opportunities to upsell and cross-sell products
Maintaining showroom presentation and merchandising standards
Supporting store sales targets and business growth initiatives
Developing strong product knowledge across our full product range
FOR YOU...
This role is perfect for someone who enjoys working with people, has a passion for sales, and thrives in a retail environment where no two days are the same.
You'll be joining a business that genuinely invests in its people, offering ongoing training, development opportunities and a transparent pathway for career growth.
THE SKILL SET...
To be successful in this role, you will ideally have:
Previous experience in retail sales, showroom sales or customer service
Strong communication and relationship-building skills
The ability to confidently recommend products and solutions
A positive, energetic and professional approach
Strong organisational and time management skills
Good computer skills and attention to detail
Experience within interiors, home improvement, flooring, bathroomware, furniture or building products will be highly regarded.
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