Complaints Operations Lead (Victoria)

Complaints Operations Lead (Victoria)

21 Aug
|
Amp
|
Victoria

21 Aug

Amp

Victoria

Job Description
AMP is seeking a capable Complaints Specialist Supervisor to oversee a team delivering day-to-day complaint handling. You'll drive performance, ensure compliance with RG 271, and coach staff to improve customer outcomes with empathy and accuracy.
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You will collaborate with operations, risk and product teams to manage complex matters, address risks, and support fair resolutions while maintaining regulatory timelines and quality standards.
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📌 Complaints Operations Lead (Victoria)
🏢 Amp
📍 Victoria

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