King Street Medical is seeking an experienced and motivated
Practice Manager 2IC (Second-in-Charge)
to join our busy and growing medical practice.
Working closely with the Practice Manager, you will assist with the day-to-day operations, staff leadership, patient services and administration of the practice. This is an excellent opportunity for an experienced medical administrator ready to take the next step into a senior leadership role.
Key Responsibilities
Support the Practice Manager with daily practice operations
Provide leadership and support to reception, administration and clinical teams
Assist with rostering, staff performance, training and onboarding
Monitor workflows, patient flow and appointment management
Assist with resolving staff and patient concerns
Ensure policies, procedures and compliance requirements are followed
Support Medicare, billing and administrative processes
Assist with accreditation, quality improvement and practice audits
Monitor KPIs, data quality and practice performance
Assist with stock, resources and general practice requirements
Support the introduction of new systems and technology
Identify operational issues and work with the Practice Manager on solutions
Step into the Practice Manager's duties when required
About You
We are looking for someone who:
Has experience in medical administration
Has strong leadership, communication and organisational skills




Can confidently manage competing priorities in a busy environment
Is proactive, reliable and able to work independently
Has excellent problem-solving and decision-making skills
Is confident managing challenging situations
Has strong attention to detail
Is familiar with Medicare, billing and compliance requirements
Has a positive "can-do" attitude and leads by example
Best Practice
HotDoc or similar booking systems
Medicare billing and claiming
PRODA
RACGP standards and accreditation
Staff rostering and workforce management
Quality improvement and practice policies
What We Offer
Leadership opportunity
Supportive and professional working environment
Opportunity to develop your management and leadership skills
Wide-ranging and rewarding role within a busy medical practice
Opportunity to make a genuine impact on the continued growth of the practice
The Person We Are Looking For
This role is suited to someone who is ready to take ownership, lead by example and make decisions.
We are looking for someone who doesn't wait to be told what needs to be done - you see an issue, take initiative and work towards a solution.
If you're an experienced medical administrator ready to take the next step in your career and become a key member of our leadership team, we'd love to hear from you.
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📌 2Ic For Practice Manager (Wollongong)
🏢 King Street Medical
📍 Wollongong