As a
Pre-Site Construction Coordinator
, you will guide customers through their pre-site journey, from signed building contract through to site start. Acting as a key point of contact, you will ensure project documentation is accurate and complete, provide regular updates to customers, and coordinate with internal teams and external stakeholders to keep projects progressing smoothly.
This role is ideal for someone who thrives in a rapid-paced environment and enjoys balancing administration, stakeholder management, and project coordination.
Responsibilities
Manage a portfolio of customer projects through the pre-site phase, from signed contract to site commencement
Act as the primary point of contact, providing regular updates and delivering exceptional customer service
Coordinate and maintain accurate project documentation, ensuring all milestones and workflow tasks are completed on time
Liaise with internal departments, certifiers, councils, developers, and other stakeholders to progress approvals and resolve queries
Monitor project progress and proactively identify and address roadblocks to keep projects moving forward
Accurately record customer communications, project updates, and key information within company systems
Manage customer enquiries and escalations professionally, delivering positive outcomes and maintaining customer satisfaction
Contribute to a collaborative team environment and support continuous improvement initiatives
Skills and Experience
A minimum of 2 years' experience in a similar role including customer service, administration or project coordination




Experience in NSW or QLD residential building is an advantage but not a requirement
Ability to interpret and read construction plans
Excellent interpersonal/communication skills, both verbal and written
Customer-centric professional, with exceptional personal presentation
Outstanding organisational and time management skills, with the ability to work to deadlines
Disciplined self-starter and results-driven individual able to work autonomously with strong team collaboration skills
About us
Coral Homes is one of Queensland's largest and most trusted home builders, with an expansive display home program and a service region spanning most of Australia's eastern seaboard. Our commitment to quality, value, and exceptional customer service has earned us a strong reputation for delivering on our promises.
With our customers at the heart of everything we do, we continually refine and innovate our home designs to create a stunning collection of homes tailored to modern lifestyles.
Our success is built on a culture of service excellence. From our sales consultants to our head office team and construction professionals, every member of the Coral Homes team is dedicated to providing a seamless and rewarding home-building journey.
As we grow, we remain committed to recruiting and nurturing passionate, forward-thinking professionals who drive our success into the future.
Only Australian or New Zealand Citizens, Australian Permanent Residency holders, and candidates with full-work rights in Australia should apply.
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📌 Pre-Site Construction Coordinator (Queensland)
🏢 Coral Homes
📍 Queensland