Job Description

6 month contract with the view to extend!

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IQ Group is seeking a Superannuation / Insurance claims specialist to work throughout the entire claims lifecycle and engaging with members at a sensitive time

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Key Responsibilities Include:

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Understanding of the relevant insurance rules supporting all superannuation insurance scenarios, including death, TPD, Perm Incapacity and Income protection
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Understanding of the relevant industry regulations relating to insurance in superannuation
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Ability to assess and make determinations on Insurance claims
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Ability to handle member / beneficiary phone calls
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Proficient in member communications, both verbal and written
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What we're looking for

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Experience managing insurance claims
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Strong critical thinking and problem-solving skills
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Excellent communication and customer service ability
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Proficiency with superannuation administration systems and databases
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A collaborative approach, with the ability to adapt in a fast-paced setting
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Solid understanding of superannuation regulations and industry best practice
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What we offer

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At IQ Group, we are committed to providing our employees with a rewarding and fulfilling work experience.
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Flexible work arrangements to support work-life balance
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Opportunities for future career advancement
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A collaborative and supportive team environment
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About us

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IQ Group is a leading provider of superannuation and investment management services, serving clients across Australia. Our mission is to help our clients achieve their financial goals by delivering cutting-edge and effective solutions.
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📌 Insurance In Super Claims Consultant Victoria
🏢 Iq Group
📍 Victoria