We are seeking a Casual Gaming Attendant for the Royal Oak Richmond (VIC 3121) specifically for night shifts. You will provide excellent customer service and maintain a safe, compliant gaming setting for our patrons during late-night venue operations.
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What You'll Be Doing (Night Shifts)
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Regulation Compliance: Monitor gaming areas to ensure legal and policy compliance.
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Customer Support: Assist patrons with machine operations and venue queries.
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Late-Night Safety: Observe behavior to keep the workplace secure and orderly.
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Responsible Gaming: Active support of venue responsible gambling initiatives.
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Cash Handling: Securely process transactions and manage cash procedures.
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Venue Care: Keep the gaming floor clean and report machine faults to night management.
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What We're Looking For
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Availability: Must be available for consistent night and late-evening shifts.
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Certifications: Valid RSG (Responsible Service of Gambling) and RSA certificates. RSG Module 1 must.
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Experience: Previous gaming or hospitality experience is highly preferred.
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Skills: Robust customer service, sharp observation, and honest cash handling.
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What We Offer
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Competitive Rates: Penalty rates applicable for late-night and weekend work.
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Flexibility: Casual shifts that fit well around daytime commitments.
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Support: A secure, team-oriented night work environment.
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