This well-established boutique family law firm on Sydney's Lower North Shore is seeking an organised, proactive, and people-focused professional to oversee the day-to-day operations of the practice. Working closely with the Directors, you'll play a key role in ensuring the firm runs smoothly, supporting the team, and driving efficient processes across the business.
The Role
This is a varied position where you'll be responsible for the operational side of the firm, allowing the lawyers to focus on delivering exceptional outcomes for their clients.
Your responsibilities will include:
Managing and mentoring the firm's paralegal team
Overseeing workflows and ensuring processes are running efficiently
Reviewing, implementing and improving office procedures where required
Managing the firm's billing process and ensuring invoices are issued in a timely manner
Providing general practice management support to the Directors
Assisting with HR-related matters such as onboarding, staff support and performance processes (experience in HR is highly regarded but not essential)
Acting as the go-to person for the administrative and operational functions of the firm
About You
We're looking for someone who enjoys creating structure, supporting people, and keeping a business running efficiently.
Ideally you'll have:
Previous experience as an Office Manager,



Practice Manager or Operations Manager
Experience within a law firm is highly desirable, however candidates from other qualified services environments (such as accounting or consulting) are encouraged to apply
Strong leadership skills with experience managing and developing support staff
Experience overseeing billing and administrative processes
Excellent organisational and communication skills
A proactive approach with a passion for improving systems and processes
HR experience or training will be viewed favourably, but is not essential
What's on Offer?
Salary up to $145K package, depending on experience
Join a respected boutique family law firm with a supportive culture
Enjoy a genuinely varied role where no two days are the same, combining people management, operations, billing, process improvement and practice management
A genuinely manageable workload with a strong focus on quality over quantity
Opportunity to make the role your own and contribute to the firm's continued success
Stable, long-term opportunity with an experienced and collaborative team
Full‐time onsite role (8:30am–5:30pm), with flexibility to discuss a four‐day working week for the right candidate
All communication will be strictly confidential
Additional information
#J-*****-Ljbffr

📌 Office Manager / Practice Manager | Boutique Family Law Firm (New South Wales)
🏢 Engage Personnel
📍 New South Wales