21 Aug
|
Splose
|
South Australia
21 Aug
Splose
South Australia
Job Description
splose is seeking a Head of Customer to own the post-sale journey from contract through renewal, leading Customer Experience and Customer Success across ANZ and the UK, reporting to the CFO. You will be the executive voice of the customer, shaping product direction and commercial strategy, and you will build scalable onboarding, support and success playbooks to drive value at scale.
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Responsibilities include owning GRR and NRR, setting customer health scoring, and partnering with Product,
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📌 Head Of Customer Success & Revenue Growth (South Australia)
🏢 Splose
📍 South Australia