Job Description
Service & Sales Plumbing Manager (Top 1% Only)
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Service & Sales Plumbing Manager (Top 1% Only)
n Lead the Next $40M Plumbing Company in Sydney
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Proximity Plumbing is not your average plumbing company.
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We've grown from 15 to 25 staff in 6 months, we're tracking toward $15M+ revenue, and scaling fast with another 6+ hires underway. Our goal is straightforward: build a $40M business within 5 years.
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We are already:
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3,000+ 5-star Google reviews
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4x winners of Sydney's #1 Plumbing Business
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Operating across Eastern Suburbs, Northern Beaches, and North Shore
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Now we need a leader to take our service division to the next level.
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Not a supervisor.
n Not a caretaker.
n A driver of performance.
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This Role Is Not for Everyone
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If you're average, comfortable, or just looking for a job, this isn't for you.
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This role is for someone who:
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Leads from the front
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Thrives on numbers, pressure, and performance
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Takes full ownership of results
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Wants to build something big
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What You'll Be Responsible For
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You will take full control of our service division and scale it.
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Lead and grow a team of 20+ service plumbers
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Drive daily KPI performance across:n
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Sold hours
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Job profitability
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Average ticket
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Callback rate
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Customer satisfaction
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Review performance daily and take immediate action
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Work closely with dispatch and leadership
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Step into complex jobs and lead by example
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Train and develop technicians into top performers
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Enforce systems, processes, and accountability
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Ensure all work meets Australian Standards
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What Success Looks Like
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KPIs consistently hit or exceeded
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Strong revenue per tech per day
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Callback rate under 3%
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Consistent 5-star feedback
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A disciplined, high-performing team
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Systems that are tight and scalable
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Who You Must Be
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Only apply if you can confidently say:
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You are in the top 1% of plumbers in Australia
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You've led teams and can prove results
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You understand sales, pricing, and profitability
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You are system-driven, not reactive
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You hold high standards
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You are hungry to grow
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Minimum Requirements
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NSW Plumbing Licence (Drainage, Gas, LP Gas preferred)
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10+ years residential maintenance experience
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Strong diagnostic and fault-finding skills
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Proven experience quoting and selling
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Leadership experience
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Strong communication skills
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NSW Driver's Licence
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What You'll Get
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Built for a top performer:
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High base + commissions
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$150k - $200k+ OTE
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Company vehicle + fuel card
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iPad, iPhone, uniform
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Ongoing training and leadership development
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Direct access to the Director
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Pathway into senior leadership
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High-performance culture
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Why This Role Is Different
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Help build a $40M company, not just work in one
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Have real influence over systems and performance
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Lead a team aiming to be the best in Sydney
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Work with driven, serious operators
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Do NOT Apply If
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You avoid accountability
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You don't want to be measured daily
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You don't enjoy leading people
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You want an easy role
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Apply Only If You're Ready
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If you're one of the best, this will feel like an opportunity.
n If not, it will feel uncomfortable.
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That's intentional.
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Final Note
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We don't hire often for roles like this.
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When we do, we hire people who change the trajectory of the business.
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If that's you, we'll know.
#J-*****-Ljbffr

📌 Service & Sales Plumbing Manager (Top 1% Only) (Launceston)
🏢 Proximity Plumbing
📍 Launceston