Job Description
RATE OF PAY:$***** per hour plus commissions
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LOCATION:Banff, Australia
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DUTIES
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Communicate with the booking, housekeeping, and maintenance departments to ensure prompt responses to guests' needs
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Make reservations or appointments for guests who want to avail themselves of local entertainment or services
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Answer guest calls and record details of each conversation for future follow-up
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Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues
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Maintain constant communication with guests in advance of weddings, corporate retreats, and other in-house events to ensure we're prepared for them
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Report any accidents or injuries to senior management staff immediately
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BENEFITS
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Subsidized staff housing for full-time status within walking distance from the hotel
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Daily duty meal in our newly renovated staff cafeteria
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Competitive extended advantages package including medical, vision, and dental for full-time permanent status
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Employee Travel Program
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Discounts on food & beverage/fitness center/spa/golf and early bird specials for ski hills with an option for payroll deduction
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Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor.
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#J-*****-Ljbffr

📌 Front Office Agent (New South Wales)
🏢 Arrlie
📍 New South Wales