Customer Experience Specialist - Bowral - New Location!
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Established in 1938, Oroton is one of Australia's iconic brands, synonymous with craftsmanship,accessible luxury, and a distinctly up-to-date sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.
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The Prospect
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We are seeking a Customer Experience Specialist to join our brand new Boutique in Bowral opening in September!
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In this role, you'll deliver elevated, personalised service while building meaningful client relationships and supporting sales performance. Working within a premium/quick paced boutique/outlet/concessionenvironment, you'll bring strong styling capability, attention to detail, and a passion for creating a seamless and engaging in-store experience.
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Casual Position
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What You'll Do
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Deliver personalised, elevated customer experiences through styling and service
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Build strong client relationships to drive repeat business and loyalty
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Support sales performance through upselling and cross-selling opportunities
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Maintain high standards of presentation and visual merchandising
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Assist with stock flow and day-to-day concession operations
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What You Bring
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Retail experience with a solid customer focus and proven sales results
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Confident clienteling skills and a passion for styling
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Ability to work effectively in a premium concession environment
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Strong attention to detail and presentation standards
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A positive, polished approach and team-oriented team mindset
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A positive attitude and a willingness to learn.
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Why Oroton
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Competitive remuneration with team incentives
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Exclusive product discounts & access to 'Oroton's Wardrobe Program'
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Structured training plan to master the Oroton 5 P's framework
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WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
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12 weeks paid parental leave for eligible employees
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Fun, supportive, collaborative team culture
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Applicants must have full Australian working rights.
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