Job Description
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The role will primarily support Marketing Technology (MarTech) initiatives, including loyalty, offers, gaming, CRM, DMB CMS, and customer engagement platforms.
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Able to work on-site at the McDonald's Thornleigh office as required.
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Demonstrated Business Technical Analyst (BTA) skills, including requirements gathering, analysis, documentation, and stakeholder engagement.
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Proactive and able to work independently in a fast-paced environment, managing multiple priorities while maintaining quality and attention to detail.
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Strong written and verbal communication skills, with the ability to engage effectively with both business stakeholders and technical teams.
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Experience supporting and troubleshooting business applications.
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Well organised, prepared for meetings, and able to provide clear and timely status updates.
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Able to work with ambiguous requirements, clarify expected outcomes,



and translate business needs into actionable deliverables.
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Produces quality documentation and reliably follows through on commitments.
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Able to quickly learn and develop an understanding of new platforms, technologies, business processes, and system capabilities.
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Comfortable working in an Agile or iterative delivery environment.
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Team-oriented team player who contributes positively to team outcomes and discussions.
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Able to identify risks, issues, and dependencies and escalate them appropriately.
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Willing to perform hands-on delivery activities, including testing, release coordination, meeting administration, note-taking, documentation updates, and other project support tasks as required.
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📌 Technical Business Analyst (New South Wales)
🏢 XPT Software
📍 New South Wales