Job Description
The role & impact
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Xero's Board of Directors sits at the heart of how the company is governed — and this role exists to make sure everything around them runs without a hitch. As a Board Operations Manager, you'll be the operational engine behind Board and Board committee meetings, keeping papers, platforms, communications, and logistics moving seamlessly across time zones and geographies.
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This is a role where precision, discretion, and initiative matter in equal measure. You'll work closely with the broader Company Secretary team and partner with stakeholders across Xero to continuously improve governance processes — from refining how papers get loaded in Diligent to coordinating in-person Board weeks in New Zealand, the US, and the UK. The work is varied, fast-paced, and genuinely consequential.
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The team & how they connect
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The Company Secretary team sits within Xero's broader legal function and is responsible for Xero's governance and compliance obligations as an ASX-listed company. The team is small, collaborative, and operates with a high degree of trust. This role reports to the Deputy Company Secretary and sits at the intersection of the executive team, the Board, and the broader Xero business.
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The role will initially focus on
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Owning and improving the end-to-end Board paper process, including managing Diligent, refining templates, and liaising with EA and operations teams across Xero
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Planning and coordinating Board and committee meetings — agendas, shell minutes, logistics, and in-person events including hotels, catering, and travel
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Supporting the Company Secretary on key governance calendar items including the AGM, annual Board performance review, and Director induction programme
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Reviewing and updating Company Secretary policies and playbooks to reflect best practice and drive continuous improvement
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Where and how you can work
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This role is based in Melbourne and Xero operates on a hybrid working model, so you'll have flexibility to balance time in the office with remote work. Given the nature of the Board calendar and in-person event coordination, there's an expectation of regular office attendance, particularly around Board weeks including some travel.
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Here are some of the things we are looking for
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A background in Board coordination, company secretarial support, or executive assistance at C-suite or Board level — ideally with exposure to a global tech environment
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Confidence managing competing priorities in a fast-moving workplace, with the composure to stay on top of details when things get busy
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Have grit and resilience to change - Ability and desire to work in a highly dynamic environment and to operate within a constantly changing and evolving environment
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Strong relationship skills — you'll be the connective tissue between directors, the Company Secretary, and teams across Xero, and you'll know how to work with discretion and good judgement at every level
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Experience utilizing AI tools to improve workflows and have the experimentation mindset
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A genuine enthusiasm for process improvement — you'll notice what could work better and take initiative to fix it
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Clear, considered communication — whether you're drafting a director communication, managing a Slack channel, or coordinating logistics across multiple time zones
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Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
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📌 Board Operations Manager (Executive Assistant To Board) (Victoria)
🏢 Tasmania
📍 Victoria