Summer Casual Opportunities | November **** to March ****
Looking for a summer job where you can earn excellent pay, build valuable experience and work alongside friends, family and a supportive team?
Join Campion Education's Customer Support team and help families, students and schools prepare for a successful school year.
About Us:
Campion Education is an Australian family-owned business and the country's largest supplier of educational resources, including textbooks, digital learning materials, stationery and art supplies.
Each year, we support almost 3,000 schools and help equip approximately 600,000 students with the resources they need for learning.
Behind every enquiry is a parent looking for assistance, a student preparing for school, or a school working towards a successful start to the year. Our Customer Support team plays an important role in making that experience as smooth as possible.
About the role:
Based in our Dandenong South Contact Centre, you will support parents, students and schools through phone, email and online enquiries.
You'll help customers with:
Orders and order updates
Deliveries and collections
Returns and exchanges
Digital resources and online access
General back-to-school enquiries
Finding the right information and solutions
You'll receive full training and be supported by experienced leaders and our Customer Care Playbook, which provides practical guidance for common customer enquiries and situations.
Our approach is simple:
Own It. Work It. Never Drop It.
Take responsibility, find the right answer and make sure every customer understands what happens next.
For high-performing team members,



seasonal leadership opportunities may also be available throughout the peak period.
What we're looking for:
Experience is welcome, but attitude matters more. We're looking for people who are:
Warm, friendly and approachable
Patient and compassionate
Confident communicators
Reliable and committed
Comfortable solving problems
Supportive team players
Eager to learn and develop new skills
Focused on delivering outstanding customer service
You don't need to know every answer. What matters most is your willingness to listen, learn and help.
Availability & Work Schedule
Positions are available from
early November **** through to early March ****
.
Successful applicants should generally be available to work
up to four or five shifts per week
during the peak season.
Our Contact Centre operates between
8:00am to 8:00pm Monday to Friday
Additional shifts may be available during peak periods, including:
Full-day shifts during busy weeks
Saturday shifts from late January to early February
We aim to work with team members' availability wherever possible while ensuring we meet customer demand.
More Than Just a Summer Job
Our summer season is fast-paced, rewarding and a lot of fun.
As part of the Customer Support team, you'll enjoy:
A supportive and welcoming team environment
Team competitions and incentives
Giveaways and prizes
Social events and celebrations
Opportunities to meet new people across the business
Valuable customer service and communication experience
Every team member joins one of our seasonal social teams, giving you the chance to connect with colleagues, compete for points and be part of the excitement throughout the season.
#J-*****-Ljbffr

📌 Customer Support Team Member (Seasonal) (Melbourne)
🏢 Campion Education
📍 Melbourne