Job Description
Dental United Group
n Townsville, North Queensland
n Part-time, with the opportunity to grow to full-time
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Be the face of Dental United Group in Far North Queensland.
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Dental United Group is expanding, and we're looking for an experienced and motivated Field Service Technician to join our growing team in Townsville.
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The role will initially be part-time, with the opportunity for hours to increase and develop into a full-time position as we grow our client base throughout the region.
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This is an exciting opportunity to represent our business across Far North Queensland while being fully supported by our experienced technical and administration teams based on the Sunshine Coast.
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Working across dental practices throughout the region, you'll install, service, maintain and repair a wide range of dental equipment. You'll work independently in the field while always having the support and knowledge of the wider Dental United Group team behind you.
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About You
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Cultural fit is important to us. We're looking for someone who:
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Communicates confidently with customers and colleagues
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Takes pride in delivering reliable, high-quality service
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Is organised and comfortable working independently
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Approaches problems calmly and professionally
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Key Responsibilities
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Diagnose, service and repair dental equipment
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Install dental equipment and assist with new surgery fit-outs
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Carry out preventative maintenance
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Perform steriliser validation and help practices maintain equipment compliance
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Manage parts, tools and vehicle stock
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Complete service reports and warranty documentation
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Respond to customer concerns and escalate issues when required
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Build strong relationships with existing customers and help grow our client base throughout Far North Queensland
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Skills and Experience
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Experience as a service technician in the dental or medical industry is preferred but not essential
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Experience with steriliser validation and compliance requirements is highly regarded
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Electrical, electronic, mechanical or similar trade background
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A qualified electrician would be beneficial but is not essential
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Previous fault-finding and troubleshooting experience
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Basic computer skills, with networking experience advantageous
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What We Offer
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Competitive salary based on experience
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Part-time hours, with the prospect to progress to full time as the region grows
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Fully maintained company vehicle
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Ongoing professional development and industry training
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Career progression within a growing national business
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Strong technical and administrative support from our Sunshine Coast team
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The opportunity to build and represent Dental United Group across Far North Queensland
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📌 Field Service Technician (Townsville)
🏢 Dental United Group
📍 Townsville