Location: Melbourne- Northern Suburbs
n Employment Type: Full time / Part-Time
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We're looking for a warm, organized and proactive Front Desk Coordinator to become the welcoming face of our busy dental practice.
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This is a front-of-house role with a variety of administrative responsibilities, as well as some general assistant duties to help keep the practice running smoothly. We're looking for someone who enjoys working with people, thrives in a fast-paced workplace, and takes pride in providing exceptional customer service.
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About the Role
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Greeting patients and creating a welcoming experience from the moment they arrive.
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Answering phones and responding to patient enquiries.
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Managing appointment bookings and coordinating the daily schedule.
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Processing payments, Medicare and health fund claims.
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Maintaining accurate patient records.
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Liaising with dentists, dental assistants and the wider team.
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Assisting with general administrative tasks and day-to-day practice operations.
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Providing occasional assistance to the clinical team when required (non-clinical duties).
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About You
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Previous reception or front desk experience (dental or medical experience is highly regarded but not essential).
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Outstanding customer service and communication skills.
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Excellent organizational and time management abilities.
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Strong attention to detail.
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Confidence using computers and practice management software.
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A positive, can-do attitude and willingness to help wherever needed.
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The ability to remain calm and qualified in a busy environment.
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What We Offer
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A supportive and friendly team culture.
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A modern, well-equipped dental practice.
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Ongoing training and development.
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A varied role where no two days are the same.
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The prospect to grow within the practice.
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If you enjoy building relationships with patients, take pride in being organised, and love working as part of a close-knit team, we'd love to hear from you.
J-18808-Ljbffr
📌 Front Desk Coordinator / Administrative Assistant Victoria
🏢 seek.com.au
📍 Victoria
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