Job Description
Centorrino Technologies (CT) is a technology community based in Darwin, NT, honored as a Great Place to Work ********* and the best medium‐sized workplace in Australia ****. We are seeking a Technical Analyst for a 10‐month fixed‐term, on‐site contract.
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Responsibilities
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Provide specialist technical advice and support across enterprise systems, applications, and Atlassian platforms including Jira and Confluence.
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Analyse business and technical requirements to identify opportunities for system, process, and service improvements.
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Develop implementation and migration plans for complex changes, ensuring risks are assessed and managed throughout delivery.
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Configure, administer, and support Linux and Windows environments, infrastructure, databases, and network‐connected systems.
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Lead or contribute to Atlassian Server‐to‐Cloud migration activities, including application assessments, plugin compatibility, security reviews, testing, and deployment.
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Investigate, troubleshoot, and resolve complex Level 2 and Level 3 technical issues while working closely with internal stakeholders, vendors, and service providers.
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Produce high‐quality technical documentation, support procedures, knowledge articles, and implementation guides.
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Monitor system performance, maintain service availability, and recommend continuous improvement initiatives.
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Support change management, incident management, and problem management processes in alignment with ITIL best practices.
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Participate in planned after‐hours support and maintenance activities where required.
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What You'll Bring
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Strong experience supporting enterprise ICT environments across Linux and Windows platforms.
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Demonstrated expertise in Atlassian products including Jira, Confluence, and ideally Bitbucket and Bamboo.
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Proven experience delivering Atlassian Server‐to‐Cloud migrations, including migration planning, plugin assessments, integrations, security considerations, and post‐migration support.
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Solid systems analysis skills with experience gathering requirements, producing technical specifications, and implementing business solutions.
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Solid understanding of IT infrastructure, networking, security, and database administration principles.
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Experience providing Level 2 and Level 3 technical support within complex enterprise environments.
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Excellent analytical and problem‐solving skills with the ability to investigate complex issues and implement effective, evidence‐based solutions.
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Experience assessing technical risks and delivering change within controlled service environments.
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Strong stakeholder engagement, communication, and documentation skills, with the ability to explain technical concepts to both technical and non‐technical audiences.
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A collaborative, adaptable, and customer‐focused approach, committed to continuous improvement, professionalism, accountability, and delivering high‐quality outcomes.
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Required Background Checks
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Valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
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Advantages
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Extensive training and development opportunities that enable continual growth as part of your career planning.
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Extensive discounts and benefits to maximise your money.
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A choice of your IT equipment to maximise your success and access to cost‐price tech for your personal needs.
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Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
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Diversity and Inclusion
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CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.
#J-*****-Ljbffr

📌 Technical Analyst (Darwin)
🏢 Centorrino Technologies
📍 Darwin