Maribyrnong City Council is seeking a Customer Service Officer on a temporary full time basis (6 months) in Footscray, Melbourne. The role focuses on delivering high-quality customer service across telephone, face-to-face and online channels, with an emphasis on first-point resolution.
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You will handle requests, support a first-contact resolution model, and contribute to service improvements through council systems and databases.
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📌 Customer Service Officer: First Point Resolution 6 Month Victoria
🏢 Maribyrnong City Council
📍 Victoria
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