Our client is a well-established, family-owned industrial business with a strong reputation across the Australian gas combustion industry. They import and distribute a broad range of specialised equipment and parts, serving some of Australia's most respected industrial operators. Known for their technical expertise and long-standing customer relationships, this is a stable, close-knit business with a genuine team culture.
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The Opportunity
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We are seeking an experienced Internal Sales professional to join the team in a full-time, permanent capacity based in Mount Waverley, VIC. This is a varied role where you'll manage customer relationships, handle sales enquiries, and provide important support across the wider business.
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Key Responsibilities
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Handle inbound customer enquiries via telephone and email, providing prompt and professional sales support
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Prepare accurate quotations and process sales orders efficiently
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Proactively follow up on quotations and convert sales opportunities
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Maintain and update website content and respond to online sales enquiries
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Build and maintain strong, ongoing relationships with customers and suppliers
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Maintain accurate customer, equipment, and service records
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Assist with scheduling, purchasing, and ordering of service and spare parts
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Develop knowledge of the technical product range to better support customers
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Provide general administration support including filing and document management
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What We're Looking For
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Previous experience in internal sales or customer service (highly regarded)
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Strong written and verbal English communication skills
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Professional, confident telephone manner with a genuine customer-first approach
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Demonstrated ability to follow up quotations and close sales
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A team-oriented team player comfortable working across multiple departments
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Self-motivated, able to take initiative and handle current situations independently
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Strong organisational skills and high attention to detail
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Proficient with Microsoft Excel and Word
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Why Apply?
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Join a stable, reputable business with a loyal customer base and genuine job security
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Supportive team setting with real variety in your day-to-day role
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Opportunity to build product knowledge in a specialist, niche industry
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J-18808-Ljbffr
📌 Internal Sales Representative Yallourn (Australia)
🏢 vitae group
📍 Australia
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