This is a casual backfill opportunity for an immediate start, expected to run for approximately 6 weeks with the potential for extension depending on business needs.
For the right person, there may also be an opportunity to transition into a full-time role following the backfill period.
The successful candidate can expect to be rostered up to 38 hours per week from Monday to Friday.
Recruitment for this role is being facilitated by Exant HR on behalf of a specialist clinic based in Canberra.
About the Company
Our client is a well-established specialist practice based in Inner South Canberra.
They are seeking an experienced Medical Receptionist who has substantial medical reception experience and can quickly take responsibility for the day-to-day reception and administrative functions of a busy specialist practice.
Key responsibilities
Answering telephone calls, emails and patient enquiries promptly and professionally
Welcoming patients and providing calm, respectful and helpful assistance
Managing appointments, cancellations, waiting lists and clinicians' schedules
Processing Medicare and private billings, collecting payments and issuing invoices and receipts
Maintaining accurate patient demographic, referral and appointment information
Receiving and processing referrals and other clinical correspondence
Liaising professionally with patients,



general practitioners and other healthcare providers
Managing sensitive and confidential information appropriately
Supporting the smooth day-to-day operation of the clinic
Maintaining an organised, tidy and presentable reception area
About you
Availability Monday to Friday between 8.30am - 5pm
3+ years' experience as a medical receptionist, preferably within a specialist medical practice
Experience with medical practice-management software and electronic patient records
Practical knowledge of Medicare billing, referrals and private patient accounts
The ability to become productive quickly and perform the role with minimal supervision
Strong verbal and written communication skills
A skilled, calm and compassionate manner when assisting patients
Excellent attention to detail and accuracy
Strong organisation and time-management skills
The ability to manage competing priorities and interruptions in a busy reception environment
Sound computer skills, including Microsoft Office
The ability to maintain strict patient confidentiality and professional boundaries
Reliability, initiative and the ability to work both independently and collaboratively
Experience using Xestro or comparable medical practice-management software would be advantageous but is not essential.
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📌 Medical Receptionist (Canberra)
🏢 Exant Advisory
📍 Canberra