About the Organisation
Our client is a respected national not-for-profit organisation committed to supporting young people and disadvantaged job seekers to build brighter futures through employment, education and community connection.
Working alongside government, employers and local stakeholders, the organisation delivers person-centred employment services that empower individuals to achieve sustainable outcomes.
Their culture is values-driven, collaborative and genuinely focused on creating positive social impact while maintaining strong operational performance.
About the Role
An exciting opportunity exists for an experienced Site or Business Manager to lead a well-established Employment Services operation in Bundaberg.
Reporting to the Regional Manager, you will oversee the delivery of both Transition to Work (TTW) and Inclusive Employment Australia (IEA) programs while leading a multidisciplinary team of employment professionals, youth specialists and support staff.
The site is performing well and has strong participant demand.
Your focus will be on providing visible leadership, building team capability, maintaining strong contractual performance and continuing to foster a positive, participant-focused culture.
There is also future potential to oversee additional sites as the organisation continues to grow.
This opportunity will suit an experienced Business Manager within Employment Services or a high-performing Team Leader ready to take the next step into operational leadership.
In return, you'll receive an attractive salary package plus superannuation and access to generous salary packaging benefits.
The organisation offers genuine work-life balance through flexible arrangements, including a monthly RDO or the option to work a 9-day fortnight.
A pool vehicle is available for business travel, and relocation assistance may be considered for the successful candidate if required.
Key Responsibilities




Lead the day-to-day operations of the Bundaberg Employment Services site
Drive performance across two employment programs
Lead, coach and develop a multidisciplinary team to maximise capability and performance
Deliver contractual KPIs including employment placements, education outcomes, compliance and financial performance
Build and maintain strong relationships with employers, community organisations and key stakeholders
Ensure high-quality participant engagement and service delivery across all programs
Oversee workforce planning, performance management and staff development
Foster a collaborative, values-driven and accountable team culture
Work closely with regional leadership to support continuous improvement and future growth opportunities
The Successful Candidate Will
Have previous leadership experience within Employment Services, Disability Employment Services, Workforce Australia or another government-funded employment program
Demonstrate success leading teams in KPI-driven service delivery environments
Have proven experience managing operational performance, compliance and contractual outcomes
Be an engaging people leader who enjoys coaching and developing others
Have solid stakeholder engagement skills with the ability to build productive employer and community relationships
Demonstrate sound commercial awareness with experience managing budgets and operational targets
Possess excellent communication, organisational and problem-solving skills
Hold a current driver's licence and be able to complete the required background checks
Experience within Transition to Work or Inclusive Employment Australia will be highly regarded, along with experience supporting young people into employment.
Additional information
Lead an established Employment Services site delivering two employment programs
Operational leadership with responsibility for performance, people & compliance
Attractive salary package inc. salary packaging, flexible work & 9 day fortnight
#J-*****-Ljbffr

📌 Business Manager (Bundaberg Central)
🏢 Torwood Recruitment
📍 Bundaberg Central