Full-time, Permanent | $130k + Super
Sydney CBD, NSW | Hybrid working (WFH & WFO)
NFP Member Association
Membership Manager – Growth & Engagement | NFP Member Association
About the Organisation
This established, purpose-led professional membership association represents a large and diverse workforce across a critical sector in NSW. With a strong reputation, engaged membership base and a clear focus on delivering value to members, the organisation is investing in the future of its membership function and offers the opportunity to make a meaningful impact on member engagement, retention and growth.
About the Opportunity
This newly created role will lead member acquisition, engagement and retention initiatives, supporting the success of a recently launched membership strategy. Combining strategic thinking with hands-on delivery, you will use member insights, stakeholder engagement and data-driven decision-making to enhance the member experience, strengthen membership value and drive sustainable growth.
This is an opportunity to shape the future of the membership function, influence organisational priorities and make a meaningful impact on member outcomes.
Key Responsibilities
Lead the implementation and ongoing optimisation of the membership strategy, tier structure and value proposition
Drive membership acquisition, engagement and retention initiatives
Oversee the end-to-end member experience, including onboarding, support and administration
Analyse membership data and performance to identify opportunities and inform strategy
Develop and deliver targeted membership campaigns across the member lifecycle




Collaborate with internal teams and key stakeholders to enhance member value and engagement
Identify and implement process, system and automation improvements
To be successful you will have:
Experience in a Membership Manager or similar role within a membership-based organisation
Proven ability to develop and deliver strategies that drive member acquisition, engagement, retention and growth
Strong stakeholder engagement, relationship management and influencing skills
Experience using CRM systems and membership data to inform decision-making, with iMIS experience highly regarded
Solid analytical, reporting and problem-solving capabilities
A proactive, commercially minded and member-focused approach, with a passion for continuous improvement and delivering member value
What's on offer?
Hybrid working arrangement with 2 days working from home
Additional accrued leave arrangements
Opportunity to shape the future of a growing membership function
Collaborative, energetic and values-driven culture
Genuine chance to influence organisational strategy and growth
If you're passionate about membership growth, engagement and creating exceptional member experiences, we'd love to hear from you.
At Beaumont People, we believe a diverse workplace is a happy workplace. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds and people with disability. We are committed to creating an inclusive recruitment process and can provide reasonable adjustments throughout the application process where required.
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📌 Membership Manager - Growth & Engagement (New South Wales)
🏢 Beaumont People
📍 New South Wales