HCLTech Australia is seeking a customer-focused Service Desk Analyst (Voice Support) to join our IT support team in Melbourne. You will be the first point of contact, delivering transparent guidance over the phone and resolving technical issues to keep users productive.
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With 1–3 years in a service desk role, you will diagnose problems, document solutions, and collaborate with global teams. We value robust communication, a customer-first mindset, and the ability to adapt in a rapid-paced environment.
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📌 Remote First Service Desk Analyst Voice Support Victoria
🏢 HCLTech
📍 Victoria
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