Sharp Office Mid-Coast is a well-established and growing Office Supplies & Technology business located in the Taree CBD with three core divisions:
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Office Supplies
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Managed IT Services
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Our mission is to deliver the best service and advice in the region. As our customer base continues to grow, we're looking for a skilled and motivated Assistant Manager to step into our team.
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The Role
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This role is a 12-month contract working 38 hours per week Monday- Friday 8.30am- 5pm, with potential for on-going employment at end of term.
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What you'll be doing:
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Taking phone orders from external customers
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Prepare quotations for office products and commercial furniture solutions
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Assist with the coordination of the back-of house team and assign tasks to help meet the needs of customers
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Build genuine customer relationships with existing customers & recent customers
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Manage company email inboxes
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Receive, pick, pack and dispatch customer orders
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Work with management on resupply of inventory items & actively work to reduce out of stock lines
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Communicate with customers to supply stocked items
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Promote and update our website & create customer contracts/access
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Actively engage with management to present ideas for improvements
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Learn all working aspects of the business
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Covering other positions when staff are absent, such as warehousing.
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Perform or assist with some office furniture installations
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Why Join Us?
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A young, vibrant, energetic team
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Exposure to Office Supplies, Commercial Furniture, Print Solutions and Managed IT Services
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Locally owned and run business
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Supportive team setting
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Skills & Experience
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3 - 5 years' experience in retail with some management experience
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Great attention to detail
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Ability to build great working relationships and customer relations
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Good computer literacy and ability to learn new systems
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Good literacy and numeracy skills
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Previous stock management experience
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Desirable (but not essential):
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Understanding of up-to-date technology & problem solving
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Previous knowledge of ERP system Jim2
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Experience within the office products, office technology, furniture or business-to-business (B2B) industry
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