Join a Global Medical Device Manufacturer at the forefront of infection prevention technology. Working within the Quality team, you'll play a key role in analysing customer and product data, identifying trends, supporting complaint management activities and helping ensure ongoing regulatory compliance.
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This is an excellent opportunity for someone with robust analytical skills who enjoys working with data, communicating findings and collaborating with stakeholders across the business.
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Reporting to the Quality Operations & Post Market Surveillance Manager, you'll join a supportive team with full training and handover provided.
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Duties:
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Analyse and interpret post-market and complaint data
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Identify trends, adverse events and out-of-trend results
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Manage and maintain complaint records within internal systems
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Support complaint investigations and adverse event reporting
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Prepare reports, presentations and data summaries for stakeholders
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Present findings to local and international teams
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Participate in weekly data review meetings
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Follow SOPs, work instructions and quality processes
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Collaborate with Quality,
Regulatory, Engineering and Technical Services teams
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Skills & Experience:
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Degree in Science, Engineering, Pharmaceutical Science or a related discipline
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Experience within the medical device, pharmaceutical or another ISO-regulated setting is advantageous
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Solid Excel skills; experience with large datasets and Pivot Tables (highly regarded)
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Experience analysing data and identifying trends
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Excellent communication and presentation skills
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High attention to detail and strong organisational skills
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Ability to work independently and manage competing priorities
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Understanding of ISO standards and GMP processes (highly regarded)
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Experience with Power BI, Tableau or similar tools (highly regarded)
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Culture & Perks:
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Training and handover provided
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Supportive, collaborative technical team
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Exposure to a global medical device organisation
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Opportunity to develop experience in Post Market Surveillance, Complaint Handling and Data Analytics
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Potential for longer-term opportunities
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