Customer Tech Advocate: Network & Service Excellence (New South Wales)

Customer Tech Advocate: Network & Service Excellence (New South Wales)

21 Aug
|
Ciena
|
New South Wales

21 Aug

Ciena

New South Wales

Job Description
Ciena Corporation is seeking a Customer Technical Advocate in Australia to strengthen customer relationships by acting as the primary technical liaison throughout the customer lifecycle.
You will collaborate with Sales, Operations, and engineering teams to deliver onboarding, manage escalations, and drive service excellence.
The role focuses on proactive engagement, technical leadership, and improving operational outcomes for customers.
#J-*****-Ljbffr

📌 Customer Tech Advocate: Network & Service Excellence (New South Wales)
🏢 Ciena
📍 New South Wales

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